Frequently Asked Questions

Jimu is built for Chinese small-business owners living overseas — Canada, USA, UK, Hong Kong, Taiwan, Singapore, Malaysia, Japan, Korea, Australia, New Zealand. If you moved abroad but kept your original China Apple ID (very common), the App Store on your phone is still showing you the Chinese catalog, where Jimu is not listed. The fix is simple: create a free second Apple ID in the country you actually live in. See the next question for exact steps.

The cleanest and safest way is to create a new, free, non-Chinese Apple ID and keep your original China Apple ID untouched. Many overseas Chinese users already keep two Apple IDs — one Chinese (for WeChat, Alipay, Douyin, etc.) and one non-Chinese (for Netflix, Spotify, Jimu and other overseas apps). You can switch between them at will in the App Store without losing anything. Step by step: (1) on iPhone, open App Store and tap your profile avatar (top-right) → Sign Out. This only signs you out of the App Store / Media account — iCloud, iMessage, FaceTime, photos, contacts and your existing China purchases are untouched. (2) Back in the App Store, search any free app and tap Get. When prompted, tap "Create New Apple ID". (3) Pick a region — Canada, United States, Hong Kong, Singapore, or whichever of our 11 supported regions you actually live in. Use a brand-new Gmail or Outlook email that is NOT tied to your existing China Apple ID. (4) For payment, choose None. This makes the whole account completely free. (5) Verify the email confirmation, sign in to the App Store with this new Apple ID, and search "Jimu". Whenever you want to install a Chinese app again, just App Store → avatar → Sign Out → sign back in with your China Apple ID. Your apps stay installed either way.

You can, but we don't recommend it. Switching an existing Apple ID's region requires you to (a) cancel every active China subscription, (b) spend any remaining Apple ID balance to zero, (c) re-verify a local phone number and payment method. If you ever want to reinstall a China-exclusive app later, you have to reverse the whole process. Creating a second free Apple ID (see above) keeps your China account intact and lets you switch between them in seconds.

Not on our roadmap. Jimu is built for Chinese small-business owners living overseas — bilingual English + Chinese output, content formats optimized for the platforms diaspora creators use (WeChat-shareable web pages, RedNote carousels, Instagram-friendly posters). The 11 supported regions above cover where our target users actually live.

Jimu is a mobile app that turns your photos and voice into professional content — posts, posters, and slides — in under a minute. Perfect for small business owners who need to post on social media regularly.

Free to start. Every new account gets credits on us — enough to actually try Jimu on real work, not just poke at it. Jimu uses a credits model. Buy a pack, use it when you need it. No subscription required. Just pay-as-you-go credits today. If enough of you ask for a monthly plan, we'll add one. No watermark, ever. No ads. No selling your data. You pay for what the AI actually does — nothing else. We'll tell you the price in-app before any charge takes effect. You'll see it coming. Whatever you created before stays yours.

Jimu supports English, Simplified Chinese (简体中文), and Traditional Chinese (繁體中文). You can switch languages anytime and translate your content between them.

Tap the + button, select a few photos, optionally describe them with your voice, and tap Generate. Jimu's AI will assemble professional content in about 30 seconds.

Yes! Long-press any title or description to edit it inline. You can also enter Edit mode from the menu to manage images, add items, or re-run the AI.

You can edit any text directly, or tap the sparkles button to re-run AI on a specific item. You can also re-run AI on the entire post from the menu.

Tap Share, select the Web format, then use the share sheet to send the link directly to WeChat. The link includes rich previews with your images and title.

Tap Share, select the Slides format, save all slides to your photo library, then open RedNote and upload them as a carousel post.

Web creates a shareable link (best for WeChat, Facebook). Poster creates a single vertical image (best for Instagram Stories). Slides creates a 3:4 carousel (best for RedNote).

Yes. Your photos, voice recordings, and generated content are private to your account. Shared links are only accessible to people you share them with.

Yes. You can delete any individual post from the app. To delete your entire account and all data, contact us at support@jimu.ca.